Reflective Journal Assignment – Instructions and Marking Rubric
- Read the section on “Adaptive selling for relationship building” pages 258-279 in the 2014 edition of the Sheridan selected chapters text – ABC’s of Relationship Selling Through Service.
And using this document (see below) complete the rating exercise to determine your own social style: (5 Marks)
- see Exhibit 5-6, Page 271
- see Exhibit 5-4 , Page 268
- Are you an Analytical, Driver, Amiable or an Expressive? Do you agree with this identification? Reply Y/N with 4-5 sentences as to how you feel.
- Review the BMO Financial Group’s Role Information sheet for skills and attributes by specific roles and complete the schedule (see below) showing the key skills and attributes for each position. Then summarize the top three skills and attributes and discuss why they are important. (10 Marks)
- After doing 1 and 2; now detail how you currently feel about a future in “selling” in the financial services industry. What are your career aspirations? What do your fear/like most about selling? (5 Marks)
|3. I feel:
- Social Style Rating Exercise, see Page 271 for full description (5 Marks)
|Assertiveness Ratings||Responsiveness Ratings|
|Aspect||My Perception of Myself||Aspect||My Perception of Myself|
|Deliberate||Easy to know|
|Total Score||Total Score|
|/ 15||/ 15|
I have plotted my score here:
- BMO Role Analysis (10 Marks)
|ROLE (you complete for all positions in the BMO document)||“QUALIFICATIONS REQUIRED PRE-HIRE” – identify the requirements for each position||How do you rate yourself versus these Qualifications?
(This is a self-assessment exercise, so no wrong answer) 5 Marks
|Customer Service Representative|
|Financial Services Coordinator|
|You add the rest of the roles
|Now identify the top three qualifications based on your review of all the positions and indicate why they are important. 5 Marks||1.
|They are important because:|
Are you looking for a similar paper or any other quality academic essay? Then look no further. Our research paper writing service is what you require. Our team of experienced writers is on standby to deliver to you an original paper as per your specified instructions with zero plagiarism guaranteed. This is the perfect way you can prepare your own unique academic paper and score the grades you deserve.
Use the order calculator below and get started! Contact our live support team for any assistance or inquiry.[order_calculator]